{"id":17,"date":"2021-02-22T16:22:12","date_gmt":"2021-02-22T22:22:12","guid":{"rendered":"https:\/\/staging.winterstormrelieffund.org\/?page_id=17"},"modified":"2021-05-19T21:56:24","modified_gmt":"2021-05-19T21:56:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/winterstormrelieffund.org\/?page_id=17","title":{"rendered":"FAQ"},"content":{"rendered":"\n

INDIVIDUALS SEEKING ASSISTANCE<\/strong><\/p>\n\n\n\n

Where can people go to apply for assistance?<\/strong><\/p>\n\n\n\n

If you need help recovering from the winter storm, call 211 any time, 24\/7\/365.<\/p>\n\n\n\n

Click here<\/a> to view a resource guide prepared by United Way of Greater Houston.<\/p>\n\n\n\n

Who will be eligible for funds?<\/strong><\/p>\n\n\n\n

The Fund is providing grants to nonprofit partners that are focused on helping the most vulnerable families recover, including households without insurance, are ineligible for federal assistance, or who have unmet financial needs. As private funds are raised, the Advisory Board and Grants Committee are gathering up-to-date information on needs and gaps to determine eligibility and that will be shared publicly soon. There will be a concerted effort to complement FEMA federal assistance, and we encourage impacted families to apply to FEMA now.<\/p>\n\n\n\n

I am an individual who has been affected by the winter storm. Can this Fund help me?<\/strong><\/p>\n\n\n\n

We understand many individuals and families have been affected by the winter storm. While the Houston Harris County Winter Storm Relief Fund is not able to provide grants directly to individuals, we will be funding community-based organizations that have a longstanding history and robust experience in providing people and families with services and support.<\/p>\n\n\n\n

Will undocumented families or mixed status households be eligible to be served?<\/strong><\/p>\n\n\n\n

Yes. The goal of the fund is to help the most vulnerable who have been impacted, regardless of immigration status.<\/p>\n\n\n\n

If I\u2019m outside of Harris County and the City of Houston, where can I get assistance?<\/strong><\/p>\n\n\n\n

While the Fund is focused on serving those in the City of Houston and\/or Harris County, other help may be available in your area. Call 211 to find out about available resources. The 211 Texas\/United Way HELPLINE connects our neighbors with help 24\/7\/365 and is our community\u2019s go-to resources in times of disaster. 211 can connect you with food, child care, transportation, and other social services, critical information, and community resources.<\/p>\n\n\n\n

United Way will continue to accept donations for needs in the outlying areas of Fort Bend, Montgomery and Waller Counties and will make investments in those areas as resources become available.<\/p>\n\n\n\n

HELPING OUR NEIGHBORS<\/strong><\/p>\n\n\n\n

How do I make a donation?<\/strong><\/p>\n\n\n\n

We hope that you will consider donating to the Houston Harris County Winter Storm Relief Fund to support the most vulnerable individuals and families impacted by the winter storm.<\/p>\n\n\n\n

Make a credit card donation<\/strong> online<\/a> or be texting HOUSTONFREEZE to 51555.<\/p>\n\n\n\n

GHCF donors can recommend a grant to the Houston Harris County Winter Storm Relief Fund by submitting a grant request, via their online donor portal, with the payee as GHCF and the fund name in the grant purpose field. Donors can also email their Relationship Manager with the following information to make an inter-fund transfer request:<\/p>\n\n\n\n